Pricing and Packaging Agency Containers

Connecting to your Points of Contact

  1. Channel Consultant (CC)

    I'm responsible for...

    • HubSpot software implementation strategy for Partners and their clients.
    • Partner onboarding and training. 
    • Assist in onboarding and training your HubSpot clients, including client renewal management.

    Ask me questions about...

    • Accounts and billing for Partners and their clients.
    • High-level marketing strategy.
    • High-level tool implementation.
    • Agency Services and packaging.
    • Tool add-ons and upgrades.
    • NOTE: So that your CC is not a bottle-neck for you, any questions you need an immediate answer for can be directed to HubSpot Support (see below).

  2. Channel Account Manager (CAM)

    I'm responsible for...
    • Helping agencies build service retainers.
    • Marketing and sales services within the growth stack.
    • Building a lead list to target accounts to sell to.
    • Opportunity reviews to identify best-fit leads.
    • Prospecting and selling retainers.
    Ask me questions about...
    • Potential new clients.
    • Pricing and packaging retainer services.
    • Sales coaching or prospecting.
    • Agency growth and hiring.
    • Subscription upgrades.

Secondary Point of Contact

What can HubSpot Support help with?

  1. Support Rep (1-888-482-7768 x3)

    I'm responsible for...
    • Partner and client resource discovery (help you find where to go when you don't know).
    • Fielding Support calls and responding to questions via web-tickets.
    • One-off technical difficulties.
    Ask me questions about...
    • HubSpot tools.
    • Website and DNS setup (GoDaddy and such).
    • Integrating social media accounts.
    • SEO.
    • General inbound questions, including best practices for emailing, blogging, and reporting.

Still need some help?

Submit a support ticket.

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