HubSpot Agency Partner Certification Frequently Asked Questions (FAQs)

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    General HubSpot Agency Partner Certification Questions

  • This certification is only available for HubSpot agency partners who have purchased agency onboarding and have an active Professional or Enterprise subscription of the HubSpot software. Check out our Agency Onboarding services page for more information.

  • This course includes eleven lessons, each around 20-30 minutes in length.
  • Although we encourage your entire agency to take the HubSpot Agency Partner Certification exam, only one person at your company needs to take and pass the exam to certify the entire company. You must have at least one user who is HubSpot Marketing Software Certified in your account in order for any user to take the HubSpot Agency Partner Certification exam.
  • There is no mandate to take this exam or any of the HubSpot certifications. However, if you wish to be a Certified HubSpot Agency Partner and qualify for the Tiers program, you will have to pass the HubSpot Agency Partner Certification and the HubSpot Marketing Software Certification.
  • Upon passing the exam, you will be officially dubbed HubSpot Agency Partner Certified. You will receive a badge to use and promote on your website as well as a printable PDF to hang up somewhere at your company. You will also now be eligible for our Tiers program. Once you become a tiered partner, you'll be able to list your agency in the Partner Directory and promote your certification within your listing.
  • If you have already been certified, you do not need to take this exam immediately (although we recommend it). Your existing badge does not expire until the first of the month listed on the "valid until" date on your HubSpot Agency Partner Certification badge. When you do choose to take the exam, you will receive an updated badge upon completion.

  • In order to become HubSpot Agency Partner certified, at least one user in your HubSpot account must be HubSpot certified. Proving that you have at least one user who is certified on their ability to use the product effectively helps ensure that our customers are getting the best help possible from our certified agencies! HubSpot Certified Agencies are expected to help service customers on the product, so it's critical that you are able to do so with proficiency.

  • We only offer company certifications to HubSpot Partners. If your company is a HubSpot Partner, you can take our HubSpot Agency Partner Certification.
  • The Partner Tier program is designed to acknowledge those agency partners who have not only brought the inbound message to the most clients but also those who executed inbound marketing services to the highest standards. We certify them as diamond, platinum, gold, and silver accordingly. Each tier level comes with its own set of benefits for the agencies that qualify. Go here for a list of FAQs about the HubSpot Partner Program.

    Partner-Specific Questions

  • It should happen within a day. You will just need to make sure that the person who was certified is a user on your HubSpot account.

    *Please note: Only tiered partners will be listed in the agency services section of the Partner Directory.

    • Unless otherwise agreed upon, the HubSpot Agency Partner Certification can only be completed by HubSpot partners who have purchased agency onboarding and have passed the HubSpot Marketing Software Certification.
    • No partner can be listed as HubSpot Agency Partner Certified without having previously passed the HubSpot Marketing Software Certification.
    • Maintaining an active HubSpot Agency Partner Certification or HubSpot Design Certification may be required to access certain features, and there may be pre-requisites to completing these or other certifications as we further describe on academy.hubspot.com.                           
    • A HubSpot Agency Partner Certification cannot be transferred to another company or agency, even if the individual that actually completed the certification is engaged by such other company or agency.
    • First off, we reserve the right to modify these terms at any time without giving you prior notice. Your use of the HubSpot Academy, or its certifications after any such modification constitutes your agreement to follow and be bound by these terms as modified. If you don’t agree with these terms, you shouldn’t use the HubSpot Academy or its certifications.                   
    • If we provide you with a certification badge, certificate, or other associated content, you may not alter the intended meaning or appearance of such certification badges, certificates, or associated content in any way.
    • Unless we otherwise agree in writing, no HubSpot Academy content (certifications included) can be sold or used for profit by you or your company or agency.
    • We will not release information about whether or not you have taken a test, how you performed, whether or not you submitted a practicum, or other items related to your certification performance without your permission.  This also means that if you are looking to understand how someone else performed on a certification, you’ll have to ask him or her directly, or get his or her permission to have this information sent to you.
    • All certification participants must abide by all the other rules and criteria listed here on this page or otherwise applicable.                   
    • We may change the name or appearance of any certification badge as necessary and you must use the most up-to-date version.          
    • Unless otherwise specified, certification badges expire either one or two years from the end of the month following when they were granted. Certification participants will need to renew their certification status on or prior to this expiration in order to retain access to the certification badge. For more information about HubSpot's Certification Expiration Policy, check out this page.                
    • We might change access to certifications, requirements for pre-requisites for certifications, discontinue certifications, or elect to charge a fee for certifications at any time.
    • Unless otherwise specified, any practicum submitted that does not expressly meet the parameters set out on the practicum submission page will be rejected.                   
    • Unless otherwise specified, no certification with a practicum component will be granted unless we have approved that practicum.