HubSpot Sales Software Certification Frequently Asked Questions (FAQs)

The HubSpot Sales Software Certification is a free online training course that is open to anyone who uses HubSpot CRM or HubSpot Sales. It has five short lessons that are structured like your sales funnel: First is Capturing Inbound Leads, which is all about the HubSpot tools that’ll help you get qualified leads into your funnel. The next two lessons (Organizing Your Contacts and Working Your Leads) will show you the tools that’ll help you organize those leads and convert them into opportunities. After that, there’s a lesson that will show you how to track and close those opportunities using deals. Those lessons cover the core pieces of the HubSpot Growth Stack, and then there’s one final lesson where you’ll learn about an additional tool of your choice.

This certification includes five on-demand training lessons that have a combined length of a bit more than an hour. In order to get certified, you need to complete a test and a practicum. The test is 50 multiple-choice questions. The practicum has four requirements:

• Create a custom view in HubSpot CRM
• Send an email using an email template
• Create a task queue
• Create a deal inside HubSpot CRM
• One additional requirement to use the tool you chose to learn about in the final lesson

• First off, we reserve the right to modify these terms at any time without giving you prior notice. Your use of the HubSpot Academy or its certifications after any such modification constitutes your agreement to follow and be bound by these terms as modified. If you don’t agree with these terms, you shouldn’t use the HubSpot Academy or its certifications.                   
• If we provide you with a certification badge, certificate or other associated content, you may not alter the intended meaning or appearance of such certification badges, certificates, or associated content in any way.
• Except as we describe below, all certification badges must include an individual's name.  Companies or agencies are not permitted to put their company or agency name on a certification badge. This does not apply to our Partner Certification badge, which may include the Partner’s company or agency name.            
• Unless we otherwise agree in writing, no HubSpot Academy content (certifications included) can be sold or used for profit by you or your company or agency.
• If you wish to write about the certification, or content, or share images and graphics being used - our request is that you do not release any specific test questions or answers, and link back to the certification program. More information on our content usage and guidelines can be found here: http://www.hubspot.com/content-usage-guidelines. 
• We will not release information about whether or not you have taken a test, how you performed, whether or not you submitted a practicum, or other items related to your certification performance without your permission.  This also means that if you are looking to understand how someone else performed on a certification, you’ll have to ask him or her directly, or get his or her permission to have this information sent to you.
• All certification participants must abide by all the other rules and criteria listed here on this page or otherwise applicable.                   
• We may change the name or appearance of any certification badge as necessary and you must use the most up-to-date version.
• Unless otherwise specified, all certification badges expire one year from the end of the month following when they were granted. Certification participants will need to renew their certification status on or prior to this expiration in order to retain access to the certification badge. For more information about HubSpot's Certification Expiration Policy, check out  this page
• We might change access to certifications, requirements for pre-requisites for certifications, discontinue certifications, or elect to charge a fee for certifications at any time.