--- title: Set reminders to follow up in HubSpot CRM description: This self-paced track will teach you how to create tasks and task queues in HubSpot CRM. --- - - [English](https://137828.hs-sites.com/learning-track/set-reminders-to-follow-up-with-leads) # [![Hubspot](https://137828.hs-sites.com/hs-fs/hubfs/resources/img/HubSpot_Logo_2x.png?width=125&height=46&name=HubSpot_Logo_2x.png "Hubspot") Academy](https://academy.hubspot.com/) Contacts **Set reminders to follow up with leads** Time Estimate: 10 Minutes This self-paced track will teach you how to use HubSpot Sales tools to know the second a lead opens an email, send a perfectly timed follow-up, create tasks to follow up and close deals faster than ever. [Start the Learning Track](https://137828.hs-sites.com/learning-track/set-reminders-to-follow-up-with-leads#start) # Step #1: Connect your inbox & install the Sales Extension After completing this step you will be able to: - Track who opens your emails - Get notified when prospects open your email - Automatically add contacts to your CRM - Automatically log emails in your CRM - Send email from HubSpot Watch the video to learn how to install the email extension and connect your **Gmail** or **Office 365**. For information on connecting your inbox using **IMAP**, please see [this article](https://knowledge.hubspot.com/articles/kcs_article/email-notifications/how-can-i-connect-my-inbox-with-hubspot-sales-using-imap).   [Setup my Email Integrations](https://app.hubspot.com/l/sales-products-settings/email/) # Step #2 Learn how to create reminders with Tasks **Tasks are a sales rep's to-dos.** The tasks tool in the HubSpot CRM helps you keep track of your to-do list and easily access the records associated with each task. If you're a sales rep and you're trying to sell your widget to Acme Corp, you might create a task on Acme Corp's company record in your CRM that simply reminds you to follow up with the Acme team. **Task Queues are like playlists for a sales rep’s to-do’s.** Simply create a task queue for a certain category of to-dos. It could be based on time zone, territory, priority, or anything else you choose. Add tasks to a queue. Press play. Run through your tasks.   # Step #3: Create Tasks and Task Queues **Tasks are associated** with contacts, companies, or deals in HubSpot CRM. A task could take the form of "Call Andy," "Email HubSpot," or "Follow up with Deal X." **Tasks have due dates.** Tasks are designed to be executed on a certain day. **Tasks are assigned to owners.** If you're a sales rep, you can create tasks for your own follow-up. When you create a task, it's assigned to you by default. Alternatively, your manager can create tasks for you, to keep you accountable on your biggest deals. **Tasks have types.** Call, email, and to-do are the three types to choose from when creating a task. The type of the task determines where you're taken when you go to complete the task. Read more: [How to use tasks](https://knowledge.hubspot.com/getting-started-with-the-crm-and-sales/how-to-use-tasks)   [How to use task queues](https://knowledge.hubspot.com/articles/kcs_article/tasks/how-to-use-task-queues-in-hubspot-crm) [Can I automate task reminders in the HubSpot CRM?](https://knowledge.hubspot.com/articles/kcs_article/tasks/can-i-automate-tasks-in-the-crm)   [Take me to my Tasks](https://app.hubspot.com/l/sales/tasks) ![](https://cdn2.hubspot.net/hub/250707/file-407389466-png/hubspot-logo.png) # Join the HubSpot Community Find and share solutions. Collaborate and discuss. Contribute your ideas. 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